Taking some deep breaths and finding calmness will help you collect your thoughts and approach issues from a more centred starting point. Types of difficult conversationsĭifficult conversations at work can be about any of the following:īefore starting difficult conversations, allocate a couple of minutes for yourself. When wider problems stem from issues related to employees, managers may ask HR teams to help them address poor performance or discuss an employee’s potential risk of redundancy.Ĭontinue reading to learn more about the most common types of difficult conversations and how to navigate them with empathy and ease. They may also want HR to investigate instances of bullying or inappropriate behaviour. For example, health or death in the family. Issues highlighted by an employee generally form around a need to discuss sensitive personal matters. While it may not be the most pleasant aspect of your role, learning how to have difficult conversations at work is one of the most important things you can do to support the people within your organisation. If you want to improve your workplace culture so that having difficult conversations at work is a healthier process for your organisation, then our latest article will offer some expert guidance for you.Īs part of the HR team within your business, you’re one of the main people your employees will turn to when they have an issue.Īccording to the Chartered Management Institute (CMI), the top three difficult conversations are about pay ( 33% ), inappropriate behaviour ( 31% ) and feedback on poor performance ( 30% ).
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